Frequently Asked Questions

Everything you need to know about your WOO MORE PLAY experience.

What is the status of my order?

Once your order is placed, you will receive a confirmation email. When your items ship, we will send a tracking number so you can follow your package's journey to your door.

What is your return policy?

We offer a 30-day return window for all unworn and unwashed items with original tags attached. Please visit our returns portal to initiate a domestic exchange or refund.

Do you offer international shipping?

Yes, we ship to over 50 countries worldwide. Shipping costs and delivery timelines are calculated at checkout based on your specific location and local customs regulations.

How do I find the right size?

Every product page features a detailed size guide. We recommend measuring yourself and comparing it to our chart, as our fits may vary between slim-fit and oversized styles.

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer buy-now-pay-later options through Klarna and Afterpay.

How should I care for my garments?

To ensure longevity, we recommend machine washing in cold water with similar colors and hanging to dry. Specific care instructions can be found on the inner label of each garment.